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appeal
Photo Report from the On-Site Examination of Appeals Submitted to the Ombudsman
11 Feb
In recent days, in the Bukhara and Kashkadarya regions, as well as in the city of Tashkent, appeals by citizens concerning property and social rights were examined by a working group under the leadership of the Ombudsman's regional representatives.
How are the rights of citizens ensured, whose archived documents on work experience have not been preserved?
06 Feb
Citizen O.P. has reached retirement age, however, when his application for a pension was considered, the years of his employment at a private enterprise as an employee performing maintenance and painting functions for a period of 12 years were not taken into account because the documents confirming this work experience were not preserved in the archive.
Wages of over 100 million sums have been recovered
03 Feb
Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) has received a collective appeal from citizens in Syrdarya province. In the appeal, citizens complained that the production enterprise located in the city of Gulistan did not pay wages for a 15-day working period in October and November 2023.
Another Citizens’ Reception Held by the Ombudsman
30 Jan
Today, the Authorized Person of the Oliy Majlis of the Republic of Uzbekistan for Human Rights (Ombudsman), Feruza Eshmatova, held another reception of citizens. During the reception, citizens raised issues related to the protection of the rights of medical workers, housing matters, alimony collection, the rights of convicted individuals, banking and credit disputes, socio-economic and other rights, as well as judicial-investigative and civil law disputes.
A deceived citizen was forced to turn to the Ombudsman: appeals are investigated locally
22 Jan
A resident of Tashkent city submitted a complaint to the Authorized Person for Human Rights (Ombudsman) of the Oliy Majlis of the Republic of Uzbekistan regarding a construction company, stating that he has been left without housing for nearly seven years.
Monitoring Visit Conducted Based on Appeals Submitted to the Ombudsman
13 Jan
The Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) received appeals from close relatives of two individuals serving sentences in Correctional Colonies No. 4 and No. 5 in the Navoi region.
Social Rights of a Citizen Restored
04 Jan
A citizen turned to the Ombudsman with a request to restore his rights, as the calculation of his pension was incorrect. He noted that his pension amounted to 920,000 UZS; however, due to incomplete accounting of his salary, he was receiving significantly less than he was entitled to. Despite appeal to the Pension Department of the Zangiota District, his complaint were superficially reviewed and dismissed.
Appeals are Studied On-Site
06 Dec
Appeals submitted to the Secretariat of the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) are studied on-site, and appropriate measures are taken.
Applicant’s Property Rights Restored – Ombudsman
03 Dec
Citizen A.G.’s land plot in Gulistan, originally allocated for residential construction and classified as "residential," was reclassified as "non-residential" by the cadastral authority during the registration process. As a result of this status change, a tax liability of over 9 million UZS was imposed on the citizen.
The Ombudsman Holds a Regular Citizens' Reception
29 Nov
During the reception, citizens filed complaints regarding violations of labor rights, obtaining social assistance, housing issues, the application of acts of clemency, judicial and investigative processes, family and property relations, and other matters.
Violated Rights of Citizens Restored – Ombudsman
15 Nov
Appeals submitted to the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) are promptly reviewed, and when necessary, issues are studied on-site with the involvement of specialists. This facilitates the restoration of citizens' violated rights.
Citizen Appeals Examined Locally
06 Nov
The Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) accepts citizen appeals through receptions, on-site visits, mail, the President’s Virtual Reception of the Republic of Uzbekistan, the internet portal www.pm.gov.uz, the ombudsman.uz website, a mobile application, and "Ombudsman Boxes." Based on the content of appeals, issues requiring further review are examined on-site.