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appeal
Violated Rights of Citizens Restored – Ombudsman
15 Nov
Appeals submitted to the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) are promptly reviewed, and when necessary, issues are studied on-site with the involvement of specialists. This facilitates the restoration of citizens' violated rights.
Citizen Appeals Examined Locally
06 Nov
The Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) accepts citizen appeals through receptions, on-site visits, mail, the President’s Virtual Reception of the Republic of Uzbekistan, the internet portal www.pm.gov.uz, the ombudsman.uz website, a mobile application, and "Ombudsman Boxes." Based on the content of appeals, issues requiring further review are examined on-site.
Citizen Appeals Addressed Locally and Positively Resolved
05 Nov
Appeals submitted to the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) are reviewed impartially and, when necessary, examined on-site. This approach enables practical assistance in restoring citizens’ rights. For example, in April 2024, S.G., a resident of Ulugnor, Andijan region, submitted an appeal regarding difficulties in receiving vacation pay from a medical association, even though she was on annual leave. This appeal was taken under the supervision of the Ombudsman’s representative in Andijan region and investigated in cooperation with prosecutorial authorities. As a result, approximately 10 million UZS in vacation pay was recovered in favor of S.G.
Around 50 Citizen Appeals Taken Under Review During Ombudsman Reception
30 Oct
On October 30, 2024, the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman), Feruza Eshmatova, held a regular reception for citizens. Approximately 50 individuals submitted appeals concerning violations of labor rights, social assistance, housing issues, pardons, judicial and investigative processes, family and property matters, and other issues.
Failure to pay child support may lead to criminal liability - Ombudsman
22 Oct
It is worth noting that in the first 9 months of 2024, the Ombudsman received 370 appeals regarding the collection of child support payments. This represents a 23.3% increase compared to the same period in 2023. As a result of processing these appeals, over 286 million 477 thousand UZS were collected in child support payments for the maintenance of minor children. In 8 cases, individuals who failed to pay child support were held administratively liable, while in 5 cases, criminal proceedings were initiated against those found guilty, resulting in sentences handed down by the court.
The regional representative of the Ombudsman organized a regular visiting reception in Syrdarya
02 Oct
As is well known, mobile receptions are organized by regional representatives of the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) in remote areas from which many applications are received.
What issues were raised at the reception of citizens by the Ombudsman?
30 Sep
On September 30, 2024, the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) Feruza Eshmatova held a regular reception of citizens.
The Ombudsman was approached by a convict who had problems with her child's enrollment in school
31 Aug
Convict A.N. addressed the regional representative of the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) in Navoi province, Sh. Dzhuraev, about difficulties in ensuring her child's rights to education.
Simple, fast and convenient platform: Ombudsman mobile app launched
26 Aug
The mobile application OMBUDSMAN.UZ was launched to simplify the process of submitting applications and informing citizens about the activities of the Ombudsman.
Citizen's appeal on social rights resolved positively – Ombudsman
16 Aug
The Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) was approached by a resident of M.N. Chust district, Namangan province, with a request for practical assistance in ensuring the social rights of two sisters with disabilities.
As a result of the mobile reception, a marriage was registered  in a pre-trial detention center
05 Aug
Odilbek Allayorov, regional representative of the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) in Khorezm region, conducted a monitoring visit to remand prison No. 11. In the course of the monitoring visit, the conditions of detention of persons held in this institution were studied, an on-site reception of prisoners was conducted, and conversations with their close relatives were held.
What is the procedure for withholding overpayments from an employee? On the basis of an appeal to the Ombudsman, accountants were fined
20 Jun
The Authorized Person of the Oliy Majlis for Human Rights (Ombudsman) received a collective appeal from citizen G.I. and other citizens from Jizzak region. They stated that their wages had been withheld illegally and asked for restoration of their labor rights.