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Open Dialogue: What Issues Are Citizens Addressing to the Ombudsman?
An analysis of appeals sent to the Ombudsman across different regions shows that the most common issues raised by citizens relate to employment, access to social assistance, youth support, pensions, court proceedings, and housing matters. As a result, these topics have been selected for focus during the “Ombudsman School” events, which involved representatives from relevant agencies. These sessions aim to increase public awareness about available opportunities and benefits in these areas.

Last week, “Ombudsman School” events were organized in the Fergana, Khorezm, Samarkand, and Andijan regions.

As part of the events, public receptions were also held, creating opportunities for citizens to directly address their concerns to representatives of responsible institutions.

During the open dialogue sessions, around 500 citizens from the following communities participated:

  • In Fergana region, Uchkuprik district: “Begobod”, “Katta Kenagas”, “Kichik Kenagas”, “Bog‘i Bostan”, “Oltin Vodiy”;
  • In Urgench city, Khorezm region: “Mustaqillik”, “Feruz”, “Ma’rifat”, “Yuqori-Bog‘”, “Shodlik”, “Gulshan”, “Yangi Hayot”;
  • In Ishtikhon district, Samarkand region: “Qo‘chqor Qarshiyev”, “Orlot”, and “Qiyot”;
  • In Markhamat district, Andijan region: “Mingtepa”, “Uzbekistan”, “Turan”, and “Guliston”.

During the sessions, explanations were provided on the content and significance of the laws of the Republic of Uzbekistan “On the Procedure for Providing Housing Purchase Subsidies to Citizens” and “On Recognition of Rights to Self-Acquired Land Plots and Structures Built Thereon.”

Additionally, regional representatives of the Ombudsman conducted individual public receptions during the events and received more than 50 appeals from citizens.

Press Service of  the Commissioner of Oliy Majlis for Human Rights (Ombudsman)