Social Rights of a Citizen Restored

A citizen turned to the Ombudsman with a request to restore his rights, as the calculation of his pension was incorrect. He noted that his pension amounted to 920,000 UZS; however, due to incomplete accounting of his salary, he was receiving significantly less than he was entitled to. Despite numerous appeals to the Pension Department of the Zangiota District, his complaints were superficially reviewed and dismissed.

At the request of the Ombudsman, the appeal was re-examined with the involvement of representatives from the Extra-Budgetary Pension Fund under the Ministry of Economy and Finance. During the review, it was discovered that inaccuracies in archived employment records had led to incomplete information about the citizen’s monthly salary in the pension documentation.

Based on the results of the investigation, the Pension Fund recalculated the citizen’s case retroactively from August 1, 2015. As a result, in accordance with Article 59 of the Law of the Republic of Uzbekistan "On State Pension Provision for Citizens," the citizen was paid compensation of nearly 49 million UZS for the underpaid amounts.

Press Service of the Authorized Person of the Oliy Majlis for Human Rights (Ombudsman)